// After-sales-service
RELIABILITY AT THE HIGHEST LEVEL
Just in case you need us, our qualified service technicians are available within 24 hours, wherever you are in the world. With remote maintenance or our Live Service with real-time support, any downtimes are also reduced.
Simply use our service form for your inquiry. We will then receive all the relevant details and can offer you a quick and effective solution.
// ELWEMA Service packages
// ELWEMA BASIC
- Service technician on site within 48 hours
- Remote maintenance within eight hours
- Monday to Friday, from 8 a.m.–5 p.m.
// ELWEMA CLASSIC
- Service technician on site within 36 hours
- Remote maintenance within six hours
- Monday to Friday, 6 a.m.–10 p.m.,
- Saturday, 9 a.m.–1 p.m.
// ELWEMA PREMIUM
- Service technician on site within 24 hours
- Remote maintenance within four hours
- 24/7, 365 days a year
// Spare parts service
QUALITY THAT PAYS OFF
Minimise downtimes and optimise the performance of your machines with original ELWEMA spare parts, which will be with you in record time. Guaranteed.
Our spare parts are quality-tested and meet the highest standards – we offer a 12-month warranty. Listen to the advice of our experts and obtain customised spare parts packages to benefit from the following:
- A long service life
- Short downtimes
- Reliable processes
// Process-relevant components
Assembly equipment (tools, parts feeders)
- Press-fit heads for valve seat ring (VSR)
- Press-fit rods for valve guides (VG)
- Wedging tools, clamping sleeves
- Shuttles (e.g. transport, oil throttle)
- Sorting rails
CLEANING (process tools)
- 300 bar high-pressure lances
- 300 bar tornado nozzles
Testing equipment (leak test)
- Sealing plates, sealing stamp
- Moulded seals
GRIPPERS (R-P-M systems)
- Robot grippers, gripper valves
- VSR/VG gripper jaws
- Valve disc gripper jaws
- Sealing cap gripper jaws
- Valve spring clamping sleeves
- Workpiece supports, index bolts
// Spare part management
Benefit from our ELWEMA Reuse principle
Save money – with tested refurbished components, with the same performance and warranty as new parts.
Save time – quick replacement is possible because refurbished components are always in stock.
Save resources – only worn components are replaced and recycled properly
Product examples:
- Steam generators
- Destaco cylinders
- Press-in spindles